Privacy Policy

1. Introduction

Wavry Technologies Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wavry.co.uk and use our services. Wavry Technologies is a group of the IndiaFloats Technologies (INF Tech) global network.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or blog updates
• Create an account or engage our services
• Communicate with us via email, phone, or social media

This information may include:

• Name and contact details (email, phone number, address)
• Business information (company name, industry, website)
• Marketing preferences and service interests
• Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behaviour, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests and respond to inquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyse usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfil our contractual obligations when providing services
• Legitimate Interests: To improve our services and website functionality
• Legal Obligation: To comply with UK laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers and Data Processors

Third-party vendors who assist with website hosting, analytics, email delivery, payment processing, and customer support. These processors are only permitted to use your data to provide services to us and must comply with appropriate security measures.

5.2 Business Partners

Our parent company INF Tech (Chennai) and affiliated offices in Dubai, Malaysia, and Singapore for service delivery purposes.

5.3 Legal Requirements

When required by law or to protect our rights and comply with legal obligations.

6. Account Ownership and Access

If you create a Wavry account or access our client portal, the following applies:

6.1 Account Administrator Responsibilities

The account administrator (typically the business owner or authorized representative) is responsible for:

• Managing access permissions for team members
• Ensuring team members comply with our Privacy Policy and Terms & Conditions
• Maintaining accurate contact and billing information
• Protecting account credentials and enabling two-factor authentication where available

6.2 Employer-Assigned Accounts

If your employer has provided you access to a Wavry account:

• Your employer owns the account and associated data
• Your employer may disable your access at any time
• Usage data and activity may be visible to your employer
• You should not use the account for personal purposes

6.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Do not share passwords or allow unauthorized access. Notify us immediately at hello@wavry.co.uk if you suspect unauthorized account access.

7. International Data Transfers

As a group of IndiaFloats Technologies (INF Tech) global network, your data may be transferred to and processed in our offices in India (Chennai HQ), Dubai, Malaysia, or Singapore for service delivery purposes. We ensure appropriate safeguards are in place for international data transfers.

8. Your Rights Under UK GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Opt-out of marketing communications and certain processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at hello@wavry.co.uk

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, typically for the duration of our business relationship plus 6 years for tax and legal compliance purposes.

10. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk